Please see this tutorial to show you how to create an appointment and manage your account with WCOnline.

Note: Please use Firefox or Chrome (not Safari) for the best experience.

Follow these steps to set an appointment to receive either live or asynchronous support:

1. From the main menu, click Centers → Appointments → New Appointment.
2. Select the Service you would like to request.
3. Select the Subject Area(s) you need assistance with.
4. Choose an available date and time (asynchronous (written) support requests will be returned within 24 to 48 hours of the selected appointment date)
5. Add any notes or documents (you MUST provide submission notes and a Word document for asynchronous subject area requests) then click Confirm.

View the Student Tour Guide: https://www.attendance-tracking.com/docs/doku.php/accudemia/10/student/quickstart   

 For technical assistance with signing in, please submit a ticket to the IT Help Desk by selecting “Request Service” from the link provided.

If there is no time available for the week you are requesting, please join the waitlist for the day you wish to meet with a specialist. If an appointment does become available, you will receive a notification of the availability. You can choose if you would like to be notified by text or email.

If you receive this notification, make sure you login to schedule your appointment at that time. Every student on the waitlist will be notified, so ensure you lock in the appointment time.

Asynchronous Writing Center feedback is typically completed and returned within 24–48 hours of your scheduled appointment date. Because asynchronous appointments do not include a live meeting with a specialist, there is nothing you need to join at the scheduled appointment time.

Once your specialist has completed the review, you will receive a notification from Accudemia, so please keep an eye on your email for that message.

In the meantime, you can check the status of your appointment and access your appointment details directly in Accudemia by navigating to:

Centers > Appointments > View All

From there:

1. 1. Select the current term, an appropriate date range (e.g., Last 7 Days), or the date of your appointment. Once the appointment list appears, locate the appropriate appointment.
   2. Select Details to view the appointment information and, once completed, your specialist’s feedback.

Please note that asynchronous appointments may sometimes display a “No-Show” status in Accudemia. You can disregard this designation. Because these are written-feedback appointments and do not include a live meeting, the “No-Show” label does not mean that you missed your appointment or that your work will not be reviewed.

If 48 hours have passed since your scheduled appointment and you do not see feedback in your appointment details, please feel free to reach out and we will be happy to look into it.

When you book an appointment, you are reserving a specialist’s time for yourself—please note this is a time that another student will not be able to book. If you need to change or reschedule your appointment, ensure that you do so a minimum of six hours prior to your scheduled appointment.

How? Login to your account, select your appointment in the upcoming appointments box and add/change the necessary information.

For synchronous Zoom meetings, your link can be found in your confirmation email or in the “upcoming appointments” box on your Accudemiz dashboard.

For asynchronous appointments, you should not attend a Zoom meeting. Instead, keep an eye on your email for a notification from Accudemia within 24-to-48 hours of your appointment date informing you your feedback has been completed.